Thanks to call center services, even small businesses can have access to professional support. One of these services is known as a virtual receptionist, which is exactly what it sounds […]
We have all ordered pizzas for home delivery, but have you ever wondered how the ordering system works? It is for not only pizzas; many things can be processed in […]
The debate over domestic vs. “foreign” or “overseas” call centers has been around for decades now, as they have become increasingly popular. In many ways, I feel that consumers take […]
Although outsourcing has been a major topic of discussion in politics for some time now, there is now a bill in congress specifically targeted at discouraging businesses from outsourcing their call centers. It is interesting to note who this law would and would not apply.The full text of the bill can be found here in PDF format.
An appointment setting service is an independent contractor that makes cold calls and handles lead generation for companies. In today’s competitive business world it is necessary for companies to have […]
When the staff at our NJ Answering Service mentions to customers that we can dispatch messages to pagers, we are often asked “Do people still use pagers?” The answer is […]
A virtual assistant is an independent contractor or entrepreneur who provides administrative, support to clients from a remote location (usually a home office). These highly skilled professionals write letters, answer […]