Every year around this time, I am reminded of the many businesses that use our answering service during the winter months. Landscaping companies, as well as independent contractors providing snow removal services, often use a telephone answering service to take their calls and schedule appointments. This makes a lot of sense, since it is unsafe (and against the law) to use one’s cell phone while driving here in the state of New Jersey.
In addition, a small business answering service can improve communication with customers by always having a virtual receptionist picking up the call. While out plowing driveways and parking lots, a snowplow contractor can call return missed calls in between jobs, scheduling more jobs without having to return home.