Thanks to call center services, even small businesses can have access to professional support. One of these services is known as a virtual receptionist, which is exactly what it sounds […]
We have all ordered pizzas for home delivery, but have you ever wondered how the ordering system works? It is for not only pizzas; many things can be processed in […]
If you were to visit a site such as Expedia or Travelocity, you can easily access databases listing available hotel rooms in Las Vegas, as well as sort them by […]
I remember when I first started using the internet. It was the early 90′s and I was in grade school at the time. We had a laptop with around 2 […]
The debate over domestic vs. “foreign” or “overseas” call centers has been around for decades now, as they have become increasingly popular. In many ways, I feel that consumers take […]
I just read an article over at The Creators Project blog about an Instructables project that turns an ordinary, old fashioned rotary phone into a device that can automatically send […]
Although outsourcing has been a major topic of discussion in politics for some time now, there is now a bill in congress specifically targeted at discouraging businesses from outsourcing their call centers. It is interesting to note who this law would and would not apply.The full text of the bill can be found here in PDF format.